THE KITHOPAL HELP DESK
A little help, right here.
Getting started, finding your voice, or sorting out a purchase? Let’s get you settled.
Talk to us
For setup help, purchase issues, bug reports, or privacy questions, email info@roribot.ai.
Include your device model, OS version, app version, and what happened. An error message or steps to reproduce the problem are helpful. Please leave out private conversations, passwords, device passcodes, and payment details.
KithoPal is published by G S C Jayasena (Gamagedara Sujith Chanaka Jayasena). This mailbox is not monitored as an emergency service.
App availability
KithoPal is coming soon for iPhone and iPad. The public App Store download link will appear here when it is available.
Questions before launch? Email info@roribot.ai. There is no mailing-list signup on this website.
Device and setup requirements
- Install the app: iPhone or iPad with iOS or iPadOS 18 or later.
- Use Apple Intelligence: an Apple Intelligence-compatible device with iOS or iPadOS 26 or later, with Apple Intelligence available and enabled. Language and region support apply.
- Use offline conversations: a supported physical device with at least 8 GB of memory. This is an eligibility minimum, not a performance guarantee.
- Allow storage for downloads: The offline conversation pack is approximately 664 MB; allow at least 1.2 GB free for installation. More free storage may be needed by the operating system.
- Unlock private data: use your device’s supported authentication method. A device passcode is needed to protect private storage.
Offline conversations or ready Apple Intelligence are needed to generate replies. The app does not silently switch to a cloud AI service when replies are unavailable.
Your first few minutes
The welcome screen introduces your companion and offers a one-time download for offline conversations. Choose Download & get ready on Wi-Fi, or Explore first — set up later to look around. You can return to setup in Voice → Conversations.
The download shows its progress, supports cancellation and retry, and never turns on the microphone. Once it is ready, choose Meet your companion. Chat opens silently; send a message or choose voice when you are ready.
Engine names and versions are available separately in Voice → Technical details.
If listening or replies do not work
- Check setup under Voice → Conversations. Download the offline conversation pack or choose ready Apple Intelligence.
- For voice conversation, allow microphone and speech recognition access in Settings. Confirm that the selected language’s speech assets and voice are installed.
- Start listening explicitly with the microphone control. Chat opens silently; turn on spoken replies if you want to hear typed-chat responses.
- If a reply fails, read the app’s status and use Retry when offered. If the issue continues, email us the error category and device details.
Restore an optional purchase
Use the purchase screen’s Restore purchases action while connected to the internet, using the same Apple Account that made the purchase. The optional character and scene unlock is a one-time purchase, not a subscription.
If Apple has refunded or revoked the purchase, paid content may lock again. For billing or refund requests, visit Apple’s purchase support. Contact us if a valid purchase is not restored.
Privacy, deletion, and recovery
Read Privacy choices for conversation, memory, profile, and export deletion. We do not have access to local conversations and cannot recover lost or deleted history.
Our Privacy policy describes app data, downloads, website visits, and support correspondence. The Terms of use explain the app license and AI limitations.